SERCL Case Study

Industry: High Technology

SERCL

SERCL is Startup In Munich, Germany That Helps Customers Book Handymen Near Them for Different Home Tasks, Like Painting, Cleaning, Gardening, Etc.

High-tech Marketplace Startup

SERCL App

Solution Component

Cloud-based solution consists of :

1. Admin Dashboard

2. Customer App

3. Service Provider App

4. Worker App

1st Challenge & Solution

Finding Trusted Nearby Handymen

We Created an Algorithm That Matches Customers With Nearby Handymen Using Combination of Rating, Price, Specialization and Location Data.

2nd Challenge & Solution

WhatsApp isn’t Enough for Organizing Handymen Day to Day Job

WhatsApp Doesn’t Have the Needed Functions to Help Handymen Organize Their Communication and Daily Work.

So, We Created Chat System Inside the App with Powerful Capabilities Like Offering Prices to Customers, Creating Scheduled Visits and Requesting Payments, Directly in The Chat

3rd Challenge & Solution

Customers Want to Know When the Handyman Will Arrive

We Created an Uber Like Real-Time Tracking System For Handymen While Their Are Navigating to Their Customers.

Our Success Partners

We thank every one of our clients for trusting us to build their projects. Here’s how they feel about collaborating with us:

“We use AKWAD’s services two years ago to build SERCL and they delivered quality and experience that rivals Europ’s software houses”

Hytham Mouad

CEO @ SERCL

“AKWAD’s agility and reliability was a key helper for our fast scaling the last year and a half, they have been growing our tech as we grew more than 10X. We are now working together to set up our internal tech team with their help to cap successful partnership”

Nour EL ASSAL

CEO @ Tagaddod

“AKWAD provided us with a mobile team that delivered a high profile mobile app on a very tight deadline which was amazing, they became our go-to partner in Egypt software development”

ISMAEL

Head of Deliver @ AUB

“We worked with AKWAD as they were recommended by Nomow to build Arabah. Their experience with building logistical apps helped us avoid many bit falls and deliver a high-quality experience to our customers”