Industry: Delivery and logistic
Araba is a success story
Our technology and the transportation provided by drivers in Saudi Arabia has transformed mobility for many people with disabilities, and we’re committed to continuing to develop technologies that support everyone’s ability to easily move around their communities. You can catch Araba at Hospitals, parks, airports or during the Hajj and Umrah.
High-tech Marketplace Company
Cloud-based solution consists of :
1. Admin Dashboard
2. Customer App
3. Pusher App
Araba needed a digital solution that connects wheelchairs providers with customers who need it. This is the customers App where they can request Araba, view trip details, and set destination & payment.
After a thorough evaluation of the requirements and available solution alternatives,
AKWAD recommended automating the backlog order process using a cloud-based solution.
Key goals for the project were to eliminate manual processes, maximize ROI and implement the solution:
1. A dashboard that manages the internal process of customers’ requests.
2. A separate mobile application for the service provider to accept or reject the request, communicate with customer by phone or chat and navigate.
3. Application for customers to request, cancel and modify the order.
1. Doubled the number of customers’ requests.
2. A friendly use app that allow the customer to search for the nearest service provider, calculate the price in advance.
3. Significantly improved the customers’ experience, enabling customers to send their feedback by rating the service providing & provide the customer with multi-options of payment.
4. Reduced any complaints through sending auto-reject when the service provider is unavailable or inactive.
Our Success Partners
We thank every one of our clients for trusting us to build their projects. Here’s how they feel about collaborating with us:
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