Cloud-based solution consists of :

1. Admin Dashboard

2. Collector App

3. Sales App

4. Tagaddod App

Tagaddod needed a cloud-based solution that manages the internal process of requests & provides collectors with requests’ information that would improve the process of picking up the cooking oil. Now, they are promoting sustainability through creating economic value. Their vision is to lay down the foundations of the waste markets in Egypt, the Middle East, and Africa by leveraging technology and development.

After a thorough evaluation of the requirements and available solution alternatives,

AKWAD recommended automating the backlog order process using a cloud-based solution.

Key goals for the project were to eliminate manual processes, maximize ROI and implement the solution:

1. A dashboard that manages the internal process of customers’ requests as customer information, type of gifts, in addition to the business requests.

2. A separate mobile application for the collectors that provides them with requests’ information that would improve the customers’ experience.

3. Application for customers to manage the process of picking up an appointment for exchanging the cooking oil.

1. Doubled the number of customers’ requests.

2. Launching campaigns for rising awareness about the importance of recycling.

3. Eliminated any barriers that plagued the process of using the cooking oil and extracting biodiesel fuel from it to use as a subsidiary for vehicles.

4. Eliminated manual processes from backlog order processing

5. Significantly improved the customers’ experience, enabling customers to get a rapid response for their requests.

6. Reduced calls into the customer support center.

7. Virtually eliminated mistakes associated with manual change orders